Frequently Asked Questions (FAQ)
Clear answers to everything founders, creators and restaurant owners ask before joining CKaaS. If you’re thinking “Is this model right for my brand?”-this page is for you.
Understanding CKaaS
Before anything else, it’s important to understand what CKaaS actually is-and how it changes the way food brands are launched and operated.
Q1. What exactly is CKaaS?
CKaaS (Cloud Kitchen as a Service) is a managed food operations model where you bring the brand, and we run the kitchen.
You get plug-and-play kitchens, trained staff, daily operations and aggregator onboarding — all for a flat monthly fee instead of building your own kitchen from scratch.
Q2. How is CKaaS different from a franchise?
There’s one big difference: you own the brand.
- You control your pricing, recipes and identity.
- We don’t take royalties or revenue share.
- You only pay a fixed monthly fee — predictable, transparent, scalable.
Think of CKaaS as an operations partner, not a franchise owner.
Q3. How is CKaaS different from opening my own cloud kitchen?
Starting your own kitchen usually means:
- ₹5–7 lakh setup cost
- Staff hiring and training
- Vendor onboarding
- Daily operations management
- 3–6 month setup time before the first order
CKaaS lets you launch in 7–14 days, without spending lakhs or managing operations yourself.
Q4. Who owns the brand?
You own it 100%. Your brand name, menu, packaging, pricing and digital identity are fully yours. We simply provide the kitchen, team and systems to run it.
Getting Started
You don’t need a 50-page deck to begin. A clear idea and basic menu direction are enough for us to start building your CKaaS launch plan.
Q5. What do I need to start with CKaaS?
Just these four things:
- Brand idea or cuisine direction
- Basic menu inspiration
- Your vision (premium, budget, healthy, fusion, etc.)
- Your growth goals
We handle everything else — SOPs, costing, recipe setup, staff training, tastings and onboarding.
Q6. How fast can my brand go live?
Most brands launch within 7–14 days, depending on:
- Menu finalisation
- Recipe approvals
- Packaging readiness
- Aggregator onboarding
We guide you step by step so the process doesn’t stretch unnecessarily.
Q7. What cities do you operate in?
Currently live in:
- Mumbai: Mahim, Bhandup, Powai
- Pune: Kothrud, Wadgaon Sheri, Sukrawar Peth
Upcoming: Thane, Navi Mumbai, PCMC.
Q8. Do I need to visit the kitchen to start?
Not necessary. We can manage everything remotely if you prefer.
Tastings can be done in-person or via recorded prep sessions with detailed feedback, so your time isn’t blocked by travel.
Pricing & Money
No hidden math, no royalty surprises. CKaaS runs on a flat monthly fee so you can plan properly and let your marketing upside stay with you.
Q9. What is the monthly fee?
Pricing starts at ₹35,000/month per brand per kitchen.
The final fee depends on:
- Cuisine
- Menu complexity
- Kitchen count
- Required prep systems
- Additional services (branding, marketing, etc.)
Q10. Is the fee really fixed?
Yes. The CKaaS fee is a fixed monthly amount.
There is no revenue share, no royalty and no percentage cut from your sales. If your brand performs well, that upside stays with you.
Q11. What is included in the fee?
A full operational backend, including:
- Kitchen space
- Trained staff
- Utilities (electricity, water, gas split)
- Hygiene and cleaning
- Order execution and dispatch
- Basic inventory management
- WhatsApp updates and reporting
- Swiggy/Zomato handling
Q12. Are there any lock-ins?
Typically there is a 3-month commitment, depending on your menu and kitchen requirements.
This gives enough time for your brand to launch, stabilise and gather real data before making decisions.
Operations & Daily Work
Once your brand is live, the kitchen needs to run like a machine-every day, every shift. That’s the part we take off your plate completely.
Q13. Who handles daily food prep & cooking?
Our team does. We follow your SOPs, recipes and brand guidelines to keep every order consistent.
Your brand sets the standard — our operations team executes it daily.
Q14. Who manages inventory?
We manage daily inventory, quality checks and ingredient prep.
You get weekly reports and alerts for shortages so you always know what’s happening with your raw material.
Q15. How do you ensure hygiene & quality?
We run:
- Daily deep cleaning
- Food safety SOPs
- Temperature logs
- FIFO inventory practice
- Weekly audits
- Central operations oversight
We run kitchens for our own brands too — the same standards apply to you.
Q16. How do you handle Swiggy & Zomato?
We manage:
- Onboarding
- Menu setup
- Photo uploads
- Offer setup
- Store status and cancellations
- Responses to reviews
- Weekly performance optimisation
Scaling & Growth
Once your brand works in one kitchen, the real game begins-how to grow to more orders, more zones and even more brands without increasing chaos.
Q20. Can I scale to more kitchens?
Yes — once your brand hits stable order volume, we help you expand to 2, 3 or more kitchens.
We plan expansion based on demand, pin codes and operational readiness — not guesswork.
Q21. Can I run multiple brands with CKaaS?
Yes. Many founders run 2–5 brands from the same kitchen with optimised SKUs and shared prep.
This increases overall revenue without dramatically increasing complexity or staff count.
Q22. What happens if my brand doesn’t work?
We help you:
- Adjust menu
- Improve pricing
- Improve aggregator performance
- Try new SKUs
- Run local offers
- Fine-tune prep times
Our goal is to fix the system, not shut it down. If it’s still not a fit, we help you close or pivot cleanly.
Legal & Ownership
Your brand, your recipes, your intellectual property. CKaaS is the engine-not the owner.
Q23. Is my recipe safe with CKaaS?
Yes — all recipes and intellectual property remain fully yours.
We sign NDAs on request and implement internal controls so your recipes stay protected.
Q24. Will I get GST reports and invoices?
Yes — monthly reports, staff breakdown and service invoices are provided to keep your books clean and clear.
Q25. What happens if I want to exit CKaaS later?
You can shift your brand to your own facility anytime.
We hand over:
- Recipes
- SOPs
- Staff flow
- Vendor details (if needed)
- Operational logs
Your brand remains 100% yours. CKaaS is simply the launchpad and operating system.
Still have questions?
Our team is happy to walk you through the full CKaaS model, run numbers for your cuisine, and map out a realistic launch plan for your brand.
One WhatsApp conversation is usually enough to understand if CKaaS is the right fit for you.
WhatsApp Our Team